Safe purchase

Safe purchase

Avoid public Wi-Fi, it is more vulnerable to fraud.


 

Choose the right product before purchasing

 

Online stores, we have access to

other users' comments about the product,

detailed product descriptions,

explanatory videos, or product reviews.

Chat live with an advisor!

This allows us to form a better opinion about the product.

It can be difficult to judge a product based on a simple photo.


 

 

Legal Notice

The first thing to do before purchasing is to make sure the merchant actually exists.

On the merchant's website,

you should see: the company's contact information,

he legal notices,

he return policy or privacy policy,

the terms and conditions, etc.

If you find none of these, don't buy.


 

 

Return Policy

Always check the return policy before purchasing.

The return policy or privacy policy should be clearly visible.


 

Warranty

Always check the basic warranty policy for the desired product.

Some stores offer an extended warranty for an additional fee on certain products.

You are free to choose whether or not to take it.


 

Customs and Shipping Fees

Expect customs fees if the product is coming from outside the country.

You may be charged shipping fees on products.

Most online stores offer free shipping if your invoice exceeds a certain base amount.


 

Delivery Time

Check and allow for delivery time to receive your order at the desired time.

Delivery delays may occur due to lack of stock at the retailer.


 

Proceed to Checkout

You have purchase protection through PayPal or various credit card companies.

Before proceeding to checkout in your shopping cart,

make sure the payment is secure.

The address must be secure before entering your information.

The page URL must begin with https (s for secure).

A padlock or key must appear next to the URL.

Fraudulent merchant sites collect your information when you make a purchase.

During the transaction, they process the payment, like financial agreements with third parties, and collect your money.


 

Tracking Your Order

After purchase, some stores offer you the option to track your package.

Preparation, shipping, distribution center.


 

Receiving your package


 

Carefully check your bank statements to ensure that the transactions match your purchases. Contact your bank immediately if you encounter any discrepancies.


 

International

If you're shopping on an international website, make sure you understand a few details before completing your purchase.

The currency of the prices shown and the exchange rate, if applicable.

The items meet Canadian safety standards.

International shipping costs for the purchase, as well as whether you need to make a return.

Check if the site provides access to international customer service (email or social media).

Refund, exchange, and warranty policies apply to international customers.

*It is recommended, if possible, to purchase from companies located in Canada. It's easier to resolve any issues if the company is located in the province.


 

Wi-Fi

Most restaurants, cafes, and public places you frequent offer free Wi-Fi.

Connecting to the first unblocked network you find is not recommended.

Make sure you connect to the establishment's network name;

You can ask the manager if it's the correct one for you.

It is strongly recommended to only use secure networks with a password.

This will prevent your personal data from being stolen.


 

Legal age

Sales Contract

A minor does not have the legal capacity to sign a contract. This means that only their legal representative (parent or guardian) can sign the contract.

Casino Games and Alcohol Sales

To play online casino games or to purchase alcohol, you must be 18 or 19 years old, depending on the province.

Alberta, Manitoba & Quebec

You must be 18 years old.

British Columbia, Saskatchewan, Ontario, New Brunswick, Prince Edward Island, Nova Scotia & Newfoundland and Labrador

19 years old